Access to food and basic items
If you need assistance to access food relief and essential items, we have put together a guide to help you find a local service that can assist you to access grocery vouchers, food parcels and pre-made meals. You can also call us on 8470 8888 and ask for the Community Navigation Service.
Council is working with local services to increase access of food relief to households. We are currently providing about 500 households with weekly food relief through our partnership with local agencies. Additionally, we have deployed 6 staff across the emergency relief network to provide additional assistance and funding for logistics.
Darebin's Emergency Relief Agencies
To request emergency relief assistance, call Darebin Information Volunteer Resource Service (DIVRS) on 9480 8200, Monday – Thursday between 9.30am -12.30pm. You may need to leave a message with your name and contact details and you will receive a call back the same day.
Otherwise, contact the following local agencies:
- Encompass Care, Bundoora: 0422 461 847
- Northern Community CareWorks, Preston: 9484 4788
- Reservoir Neighbourhood House (Reservoir residents): 9462 4611
- Salvation Army – Emergency Relief, Preston: 9471 9111
- St Vincent de Paul - Call Centre: 1800 305 330
Victorian Government emergency relief packages
If you are self-isolating, you may be eligible for an emergency relief package. Call the dedicated coronavirus hotline on 1800 675 398. The hotline can also refer people to other support services if needed. Each eligible household will receive a two-week supply of essential goods. The packages will be delivered door-to-door, with other distribution points to be established as required.
Darebin Emergency Relief Network
The Network has a primary role to coordinate a regional approach to meeting the needs of residents experiencing financial or material disadvantage. Membership is open to the Darebin Emergency Relief Network (DERN) for a range of local emergency relief providers and other community agencies providing services to Darebin, or with interest in providing emergency relief services.
For further information, refer to the Terms of Reference.
Community Development Officer
T: 8470 8552