Customer service locations

Our customer service locations are in Preston, Northcote and Reservoir to help you in person.

See our contact us page for other ways you can communicate with us. 

Preston Customer Service Centre

Address: 274 Gower Street, Preston

Monday—Friday, 8.30am—5pm
Excluding public holidays

Northcote Customer Service Centre

Address: 32—38 Separation Street, Northcote

Monday—Friday, 10am—5pm
Excluding public holidays

The centre is now located within Northcote Library, please use the Northcote Library entrance.

Reservoir Community and Learning Centre

Address: 23 Edwardes Street, Reservoir

Located inside Reservoir Community Learning Centre (RCLC)

Open Monday—Friday, 10am—5pm
Excluding public holidays