Emergencies

Are you looking for advice, or emergency relief assistance? Find out where to get help:

Call Triple Zero if:

someone is seriously injured or in need of urgent medical help
your life or property is being threatened
you have just witnessed a serious accident or crime.

Contact 000

Call the Victorian State Emergency Service if:

a tree has fallen and damaged your home or vehicle, or prevents you from leaving
there is damage to your roof, or it is leaking significantly
your property is flooded or about to flood.

Contact Vic SES on 132 500

Contact Council's Customer Service team to report:

blocked drains
flooded streets or roads
fallen trees or branches on council property.

Contact Customer Service 03 8470 8888

Darebin Resource Recovery Centre (tip)

May have hours affected during and after an emergency, please call our Customer Service team to check opening hours.

Contact Customer Service 03 8470 8888

Call VicEmergency for:

emergency information and warnings the location of relief centres information
on how to apply for emergency relief payments.

Website: emergency.vic.gov.au

Contact VicEmergency on 1800 226 226

Call Emergency Recovery Victoria for:

Information about recovery programs that may be available after a major emergency.

Website: vic.gov.au/emergency-recovery-victoria

Contact Emergency Recovery Victoria on 1800 560 760

For power outages information

For information about power outages, call your energy distributor.
You can find your distributor at energy.vic.gov.au or by calling 136 186.

For road works and closures

For information on road works, road closures and traffic visit traffic.transport.vic.gov.au or call 131 170.

Emergency relief agencies

Find out where to get emergency help locally

Food

Are you looking for access to food relief or essential items? Maybe you need emergency relief assistance. Find out where to get help.

Fires

Suburban homes can come under threat of grass or bush fire, especially when they are close to our parks, reserves and creeks

Storms and floods

Storms can happen anywhere, anytime and are the most frequent emergencies affecting Victorians. Learn what to do with related issues such as blocked drains, low hanging cables and fallen trees.

Municipal Emergency Management Plan

Find out about the aims and details of the the municipal emergency management plan

Heatwaves can cause serious and potentially fatal health problems, with heat causing more deaths in Australia than any natural disaster. Find out more about keeping cool and safe during heatwaves this summer.