Home support services for older residents
We offer services and support to help older people be active, stay independent and be connected with the Darebin community.
Our home support services are funded by the Commonwealth Home Support Programme (CHSP).
The CHSP is for people over the age of 65 who need extra help at home or in the community (or over 50 years for Aboriginal and Torres Strait Islander people).
This might include support with personal care, cleaning, meals, transport and more. It is the first level of support in the aged care system.
For more information about the Commonwealth Home Support Program, please download the brochure in your language or read information in your language on the My Aged Care website.
Our home support services
We can provide you with high-quality services delivered by friendly staff. We can offer you a care plan that we will discuss with you to meet your needs.
To access our home support services, you will need to register with My Aged Care and select us – Darebin Council – as your provider of choice.
Call 1800 200 422 or visit the My Aged Care website.
Personal care
Help with a range of tasks as part of your daily routine.
Domestic assistance
General house cleaning and laundry. We assist you to manage everyday domestic tasks.
Home-delivered meals
A variety of nutritious and culturally appropriate meals delivered to your home.
Social Support Individual
Individual assistance from a support worker at home or in the community. It mainly focuses on giving a person social contact, companionship, or support to be active in their community. This includes escorted shopping, transport to appointments, social visiting or activities, meal preparation and digital mentoring.
Property maintenance
We help with minor household repairs and modifications to help keep you safe and well in your home.
Community transport
Door-to-door transport for shopping and getting to social groups or other activities. Our friendly drivers provide this convenient service within Darebin for a small return trip fee.
Flexible respite
We provide flexible respite during the day to give carers a break from their caring role. This can be in the home or in the community.
Older people from Aboriginal, Torres Strait Islander, and other cultural backgrounds
Our service welcomes people from all cultural backgrounds, including Aboriginal and Torres Strait Islanders. We can arrange an interpreter or other cultural supports.
Navigating the aged care system
Our Positive Ageing Care Finder team can help explain how the aged cared system works and what is available for you. This service is free of charge. Call us on 03 8470 8543 for support.
Home Care newsletter
You can download our quarterly newsletter(PDF, 1MB) and see what's going on in the home support space.
More information
You can download our home support service brochure(PDF, 3MB) or contact is to have a copy sent to you:
Supported and Connected Living team
Phone: 03 8470 8828
You can call us yourself, or if you give consent to a family member, friend, doctor, or health service who can call us for you.
Aged Care
Do you know about our Aged Care facilities?
Watch on YouTube
Show transcript
[Music intro, opening slide of City of Darebin logo, wording the place to live]
[Mature lady sitting on a park bench with a younger women who is her aged care support worker]
When things got a little bit difficult for me earlier this year, my family and I were able to contact the Darebin Council, a send somebody to see just what was needed around the house. And I have had such wonderful help from the council, and I'm able to live independently, thanks to the Darebin Council.
[Image of mature lady holding up a posterboard with wording Aged and disability services Telephone number 03 8470 8828. She is standing in front of a City of Darebin mini van]
If you're like me and find that occasionally you need help around the house. Don't hesitate, but ring the Darebin City Council.
[Music, fading closing slide of City of Darebin logo, wording the place to live] [End of Transcript]