How much do support services for older people cost?

carer and older person in car

Get the latest details on our pricing. Our fees are updated every year.

Services are funded through the Commonwealth Home Support Program (CHSP)

Guide to service fees

When we first come out to meet you in your home, we will discuss our service fees and charges in the tables below, which are valid from 1 July 2025.

See the bottom of this page for information about service cancellations or meal cancellations and Council's client contributions policy. 

Service fees for single person households

Service type Single person annual income less than $39,089 Single person annual income between $39,089 and $86,208 Single person annual income over $86,208
Domestic Assistance $7.70 per hour $14.30 per hour $51.80 per hour
Personal Care $5.65 per hour $12.75 per hour $54.05 per hour
Home or Community General Respite $4.50 per hour $7.20 per hour $50.65 per hour

Individual Social Support

$7.70 per hour

$14.30 per hour

$51.80 per hour
Home Maintenance & Repairs and Home Adjustments $14.90 per hour, plus materials $23.15 per hour, plus materials $62.80 per hour, plus materials
Transport $5.15 return trip $5.15 return trip $5.15 return trip
Group Social Support $20 per full session $20 per full session $20 per full session
Delivered Meals

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.
Individual Social Support - transport $7.70 plus $1.40/km travelled

 

 $14.30plus $1.40/km travelled

 

 $51.80plus $1.40/km travelled

 

Service fees for couples

Service fees Couple annual income less than $59,802 Couple annual income between $59,802 and $115,245 Couple annual income over $115,245
Domestic Assistance $8.20 per hour $19.95 per hour $51.80 per hour
Personal Care $5.65 per hour $12.75 per hour $54.05 per hour
Home or Community General Respite $4.50 per hour $7.20 per hour $50.65 per hour
Individual Social Support $8.20 per hour $19.95 per hour $51.80 per hour
Home Maintenance & Repairs and Home Adjustments $16.15 per hour, plus materials $24.20 per hour, plus materials $64.85 per hour, plus materials
Transport $5.15 return trip $5.15 return trip $5.15 return trip
Group Social Support $20 per full session $20 per full session $20 per full session
Delivered Meals

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.
Social Support Individual - Transport $8.20 plus $1.40 per km travelled $19.95 plus $1.40 per km travelled $51.80 plus $1.40 per km travelled

 

Service fees for families

The family annual income in this table is based on a one child family. For each additional child, add an extra $6,206 to annual income. If you earn over these annual income levels, you will be charged the full cost of the service.

Service type Family annual income less than $66,009 Family annual income between $66,009 and $118,546 Family annual income over $118,546
Domestic Assistance $8.20 per hour $20.25 per hour $51.80 per hour
Personal Care $5.65 per hour $12.75 per hour $54.05 per hour
Home or Community General Respite $4.50 per hour $7.20 per hour $50.65 per hour
Individual Social Support $8.20 per hour $20.25 per hour $51.80 per hour
Home Maintenance & Repairs and Home Adjustments $16.15 per hour, plus materials $24.20 per hour, plus materials $64.85 per hour, plus materials
Transport $5.15 return trip $5.15 return trip $5.15 return trip
Group Social Support $20 per full session $20 per full session $20 per full session
Delivered meals

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.

$10.80 for 3-course.

$8 for 2-course.
Individual Social Support - Transport $8.20 plus $1.40 per km travelled $20.25 plus $1.40 per km travelled $51.80 plus $1.40 per km travelled

Client Contribution Policy

You can find a summary of Council's client contributions policy here(PDF, 137KB).

Service cancellations

A minimum of 24 hours’ notice is required for cancellation of a scheduled service. Your normal service cost of the scheduled visit will be charged in the event of a late cancellation.

Meals cancellations

  • Merri-bek delivered meals: 3 business days’ notice for cancellations.
  • Lite n’ Easy: Notified by Tuesdays, 12pm prior to delivery on following Friday.

More information

Supported and Connected Living team
Phone: 03 8470 8828

You can call us yourself, or if you give consent to a family member, friend, doctor, or health service who can call us for you.

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