Our free hard waste collections

The shift to a booked collection service aims to improve community wellbeing by providing:

• Accessibility: Reducing obstacles on footpaths during blanket collections, making it easier for wheelchair or pram users to pass safely.
• Flexibility: A booked service allows residents to schedule pickups at their convenience, especially those needing assistance at varying times.
• Timeliness: Booked collections provide immediate disposal options, such as when renters vacate a property, helping reduce illegal dumping.
• Landfill Diversion: Councils with booked services report higher levels of landfill diversion, benefiting waste reduction and sustainability.

The three-year plan for the hard waste service is as follows:

• 2025: First year of trial (starts July)
• 2026: Second year of trial
• 2027: Assessment and potential continuation of the service

We’re trialling it to make sure it works! We’ll be tracking a lot of things, including, how much goes to landfill in the area wide versus the booked, and how many supports/complaints we receive for each service. This will inform which is the best service for the community.

No, there is no expected change in your rates due to the booked trial. While the service is changing to one collection, your existing kerbside waste charge will not change. However, there will be an option to book additional paid collections if needed.